FAQ
Frequently asked questions
Do you provide international delivery?
Unfortunatley, Puma Safety only ships within Australia.
How do you ship your orders?
We ship out our orders with Australia Post E-Parcel Standard Delivery.
How long does it take to receive my order?
How do I track my order?
After we have dispatched your order, you will receive an Australia Post E-Parcel tracking number.
What payment methods do you have available?
We accept secure payments through Paypal. Once you have selected your item and view your shopping cart, you will be directed for payment via Paypal. You will be given the choice to pay via a Paypal account if you have one, or alternatively you will be able to pay by credit card. Once your payment has been approved, you will be sent a confirmation by Paypal.
Do you provide a tax invoice?
Do all your safety footwear meet the Australian standards?
How do we know that your footwear products are certified to the Australian Standards?